Through these three complementary activities, Veolia is involved in expanding access to resources, conserving available resources and restoring them.
Veolia Slovensko is a leading supplier of services in the energy and water sectors. The energy division – Veolia Energia – is one of the largest producers and suppliers of heat in Slovakia. For more than 25 years it has been providing home heating for more than 90 thousand households in 25 cities. As of 2018, it is also a major electricity producer and provider of support services for the transmission system operator. Within the group, it also provides services for industrial clients and provides energy efficiency solutions for buildings and their comprehensive management.
More at www.veoliaenergia.sk
Reasons for deploying the Maintenance Information System
The request for the system came from the company’s management. The requirement was:
- Ensuring the maintenance process is at least at the same level as in other countries around the world where VEOLIA is active;
- improving the current state of recording, processing and presentation of data from maintenance processes;
- unifying the maintenance process across the company;
- facilitating the work of users in managing and carrying out maintenance;
- using data and new software to better manage the process.
Due to the group settings, Veolia Energia group in Slovakia had a choice of two multinational solutions and in the final decided for EAM from INFOR, now Hexagon.
Implementation process
- Implementation began in 2019 with the development of a maintenance management study. Subsequently, an internal discussion on Cloud vs. ON PREMISE solution took place and due to the circumstances with the integration with the ERP system Helios Green, the ON PREMISE solution won out. The system is currently hosted on the cloud at ORANGE. As a result of the local implementation, Veolia Energia Slovensko Group is able to work within the framework of the regulation of network industries in Slovakia and at the same time within the rules of the corporation, which would not have been possible in the corporate Cloud solution due to the impact on other users of this solution in the world.
- The project continued with the implementation of maintenance processes in 2019-2020. A special feature was that within the structure of the Veolia Energia group in Slovakia, C – bau, spol. s r.o. provides maintenance services to most of the Slovak branches. We were also able to support such a complicated process in Infor EAM.
- By the end of 2021, work on the Infor EAM/Helios Green interface was completed, The interface consisted of more than 15 separate transmissions. Planned launch on 1. 1. 2022 was successful.
- In 2022, a ROLL – OUT solution is planned for other locations in the Slovak Republic.
Benefits of a maintenance information system
- simplification of maintenance processes, including support for individual roles in the process
- making work easier for users
- support for investment activities
– monitoring and evaluation of costs - Interface between systems
– each worker only works in one (his) system - tailored reporting according to requirements
Customer statement:
Zuzana Svobodová
Head of Tools Department, responsible for implementation C-bau, spol. s r.o. member of Veolia Energia group in Slovakia
The decision to use EAM started a long process of optimising maintenance and unifying the database. Inseko has been a great support for us, their ideas and solutions for improvement take our ideas even further. EAM is an excellent tool for maintenance management, it can cover the whole process from the actual execution of the work and the recording of work time or external costs to management reports and KPIs, for better management of either people or finances. Combining EAM with an ERP system will give us a comprehensive view of maintenance and where and how efficiently funds are being used.
Patrik Borš
Head of MaR and control systems department, user of Eam C-bau, spol. s r.o. member of Veolia Energia group in Slovakia
From the point of view of a daily user of the INFOR EAM maintenance management tool from the position of the head of the department, I can say that compared to the previous system, the whole administrative process has been simplified and of course accelerated. Thus, there is an obvious saving of time, consequently financial costs – maintenance resources, by improving the productivity of employees. One of the advantages is the detailed control of the time worked and the elimination of human errors. In terms of coordination of planned ( preventive and legislative) maintenance, EAM has helped us to coordinate the schedules of these works and subsequently to work further with the identified deficiencies so that there is no unwanted prolongation of the non-compliant state of affairs. Last but not least, I consider the functional interface between EAM and the financial system to be a major benefit, which will greatly simplify the work, the purchasing process, the procurement of services and also speed up other internal processes. INSEKO, as our partner, approached the process of EAM implementation in our company in such a way as to take into account and incorporate into the system many often challenging requirements of all stakeholders.
